Possible delays in transactions
Transactions can be instant or take up to 24 hours (bank transfers). Delays of up to 5 working days may occur due to foreign banks, holidays, or technical issues.
For detailed information about transaction methods, limits, and possible delays, please visit here.
Tips to Avoid Delays:
Complete All Steps: Ensure all stages of your deposit/withdrawal are completed in My Account > Transactions > Deposit/Withdrawal, including Account Verification.
Account Verification: If not completed, go to My Account > Profile > Verification Process and follow the instructions.
Correct Details: Ensure all card, wire transfer, or bank transfer details are accurate and match your information.
Bank Transfers: Deposits via bank transfer should be credited within 24 working hours.
Refresh and Recheck: Refresh the webpage or reopen the Betimpact application to confirm the deposit.
If you experience any delays beyond the expected time due to network or technical issues, please contact our customer support team for assistance.