My account has been blocked because I entered an incorrect password several times. What should I do?

If you’ve entered your password incorrectly more than 5 times, please contact us using the available communication methods, and we will assist you as soon as possible.

Pro Tips Before Entering Your Password:

• Check Keyboard Language: Ensure your keyboard is set to the correct language.
• Check Caps Lock: Verify that Caps Lock is off, unless your password requires uppercase letters.
• Check Num Lock: Make sure Num Lock is on if your password includes numbers.